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JOB SUMMARY STATEMENT: The incumbent will be responsible for assisting in supporting of Sage X3 user requirements
KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES)
- Supporting users with day-to-day issues from the system
- Creating import templates to reduce the capturing of manual data
- Writing of crystal reports as requested and needed
- Creating and maintaining training manuals
- Revise policies and procedures to accommodate X3 processes
- Training of existing and new employees
- Day End, Month End and Year End interfaces
- Understanding of business processes.
ACADEMIC QUALIFICATIONS
- Degree in (IT, Accounting, Engineering)
- Sage X3 Certification
EXPERIENCE
- 2 years’ experience working with Sage X3
KNOWLEDGE, SKILLS & ABILITIES
- Excellent computer skills (MS Excel (Advanced), Access, Crystal reports)
- Sage X3 Certification- added advantage
- Solid understanding of basic accounting principles and data
- Customer Service Orientation
- Statistical analysis
- Experience working in a team-oriented, collaborative environment.
BEHAVIOURAL COMPETENCIES
- Strong relationship and social skills
- Effective communicator – superb listener and communicator
- Drive for results – has a bias for taking action; works with a sense of urgency to find solutions to problems.
- Collaborative – able to work independently and as part of a group; takes pleasure in providing a positive attitude to the team and a high level of service
- Self-Motivated